Using robots to perform routine work enabled manual input operations to be automated,
which reduced the customer's work hours, the power consumption of systems, and the burden on the environment.
(CO2 emissions were reduced by 84%.)
Customer's issues
- The customer wants to reduce the time required to input received orders into the core system.
Functional unit: The work to input the annual 259,200 cases of received orders sent from the Sales department (Scope of the work: from obtaining the data to be input, to registering the data, and requesting approval)
Effect
- The work time was shortened by 10 minutes per case!
Total reduction of work hours: 10 minutes x 21,600 cases per month = 3,600 hours per month (equivalent to about 22 worker months) - Reduction of power consumption
Due to the reduced number of PCs used in the back office, power consumption was reduced by about 70%.
CO2 emissions: Reduction per year = 26 t of CO2. CO2 reduction rate = 84%
- Factors that reduce the burden on the environment
- Reductions in work hours and power consumption by utilizing RPA
- Factors that increase the burden on the environment
- Increase of communications traffic
- The factors related to the burden on the environment differ depending on the assessment conditions or the assessment model.
- This assessment used SI-LCA(*2), which is Hitachi, Ltd.'s method for calculating CO2 emissions. This assessment was calculated using information as of February 2019 and using the usage stage as the assessment target.
- *1
- RPA: Robotic Process Automation
- *2
- SI-LCA (System Integration-Life Cycle Assessment): This conforms to "FY2005 Eco-Efficiency Assessment Guideline for Information and Communication Technology (ICT)" issued by the Japan Environmental Efficiency Forum (currently Life Cycle Assessment Society of Japan) in March 2006.