CIO, and General Manager of the IT Strategy & Digital Integration Division
Hitachi is promoting its social innovation business globally across a variety of industries, using data and technology to achieve a sustainable society and enhance people's happiness.
Our IT departments are transforming our IT operations to contribute to the global expansion of the social innovation business. Through the creation of a digital management foundation and IT structural reforms, we are working to achieve agility, efficiency, and robustness while also achieving world-class cost levels and data utilization.
To build a digital management platform that will achieve the growth, speed, and efficiency that management needs, we are currently developing and building a Group-wide CRM infrastructure, the infrastructure and tools to accelerate DX, and a globally shared ERP infrastructure. Additionally, in the area of digital transformation, we have begun to utilize generative AI, which is expected to bring about a major paradigm shift. By incorporating generative AI into common tasks such as automatic creation of meeting minutes and machine translation, we are achieving greater work efficiency.
Additionally, to curb increases in fixed IT costs while also promoting the optimization and diversification of global IT human resources, we are implementing structural reforms for IT assets, costs, resources, and governance.
Furthermore, we will work to strengthen IT by implementing a more flexible IT architecture and zero trust in order to deal with natural disasters, changes in the business environment due to factors such as the international situation, and increasing risks such as cyberattacks.
To ensure these measures are implemented globally, we have optimized the allocation of our IT functions. We have appointed regional CIOs#1 and CoEs#2 in key regions around the world to accelerate decision-making and policy implementation related to our company-internal IT.
By utilizing the above initiatives in co-creation projects with our customers, we hope to increase the value of their businesses.
It is my hope that you find the information within this report useful.
#1 CIO: Chief Information Officer　#2 CoE: Center of Excellence
