Hitachi engages in social innovation through co-creation with customers and the use of digital technologies and Lumada. The Chief Lumada Business Officers (CLBOs) oversee Lumada businesses in each field. In the series of articles “Dialogue with the Chief Lumada Business Officer,” Yoshimitsu Kaji and Madoka Sawa sit down with the CLBO of each field to discuss the future of society and the new value that they hope to realize through Lumada.